FAQ

Reach us an email at pixelmechco@gmail.com or hit up our Contact Us page!

We ship via USPS, usually getting to you in 3-7 business days in the USA. Costs depend on where you are. And hey, free shipping on orders over $149!

Absolutely! We love bringing Gundam and Pokémon collections to life. Email us your special request and let's make your dream come true!

Sign up for our newsletter and snag exclusive discounts and awesome coupons!

We accept Visa, Mastercard, Discover, American Express, PayPal, Google Pay & Apple Pay. Got a debit or gift card with those logos? We take those too!

Verifying your billing address is a way to protect our customers and us from fraudulent transactions, we use your billing address to confirm your identity, by cross-checking it with public records, we ensure accuracy during the checkout process, also we safeguard our customers from unauthorized use of their cards, therefore, we appreciate your assistance in filling in your accurate billing information when placing an order--and understanding why you may get a phone call for verification from our store if you didn't.